Isobar India wins digital mandate for Marks & Spencer

Isobar India, the digital agency from Dentsu Aegis Network, has bagged the digital mandate for Marks & Spencer, an iconic British retailer that offers fashionable and high-quality apparel and accessories across India. The agency won the account following a multi-agency pitch and will now manage it from its Delhi office. 

Commenting on the association, James Munson, Managing Director, Marks & Spencer, said, “We look forward to working with Isobar India as our digital partners. Isobar demonstrated a well-rounded understanding of M&S and our audience, which has led to this partnership. We look forward to integrating our marketing strategies with their creative intellect on digital marketing.” 

Marks & Spencer has 67 stores across 30 cities in India. For the record, Marks & Spencer had signed a JV with Reliance Retail in 2008, making it Marks & Spencer Reliance India Pvt Ltd. 

Commenting on the win, Gopa Kumar, Executive Vice President, Isobar India, said, “We are excited and proud that Marks & Spencer has appointed us to manage their digital duties. We are looking forward to make their digital presence stronger and create a great brand narrative as we move forward.” 

Isobar is a global full-service digital agency known for its significant innovations in digital marketing communications. The agency has also been recognised globally by Gartner as a Leader for the third year in a row in the Digital Marketing Agency Magic Quadrant and by Forrester as a Leader for Digital Experiences.